Is it a demo account?
We provide you with a demo account with a balance of 10,000 virtual currency so that you can evaluate the profitability of the trading platform.
What is the minimum deposit?
The minimum deposit amount is $50.
What is the minimum withdrawal amount?
All account withdrawal requirements are subject to the minimum withdrawal amount. The minimum withdrawal amount for PayPal and Skrill is $50 (or equivalent currency). The minimum withdrawal amount for bank transfers and credit cards is 100 USD (or equivalent currency). Processing a withdrawal request that is less than the minimum withdrawal amount will incur a fee of 10 USD (or equivalent currency). If you wish to close your account and have funds remaining, please note that there will be no additional charges for funds refunded by credit card (refundable credit card funds).
How long does it take to withdraw funds?
After receiving the withdrawal request, the withdrawal from your trading account should be at least one (1) business day and a maximum of three (3) business days. However, please note that withdrawals may require additional processing time, depending on the procedures of the third-party sender, banking institution and relevant jurisdictions. If a security review is performed by a third-party provider or us, the withdrawal may be further delayed. After receiving the withdrawal instruction, the request will be processed and the requested withdrawal amount will be deducted from your trading account balance. During this period, until the withdrawal request is in the "approved in progress" state, the withdrawal request can be cancelled by you (directly or indirectly by using the funds to open a new position). According to the terms of Section 19.1 and Section 19.3, before the withdrawal request is in the "approved and settled" status, it can be cancelled by us and can be used to repay your liability for any margin alerts or transactions that occurred during this period.
What are the requirements for activating account funds?
Only $50 is required to activate the account;
When does the company process customer withdrawals?
The company will process customer withdrawal applications from 9:00 to 16:00 (GMT + 8) on each trading day, and postpone applications after 16:00 to the next trading day.
How long will it take to arrive after deposit?
Deposit funds through online banking or mobile banking remittance. Generally, funds can be injected into the trading account within 10 minutes; if the trading account is not reached within 10 minutes, you can contact the online customer service for manual inquiries.
Do I need any documents to withdraw funds?
A company representative can ask you to send scanned documents, depending on the type of withdrawal. All information will be sent to your email.
How to close my account
If you wish to stop using your account, please contact our customer support department via email firstname.lastname@example.org.